Can you provide custom logo and packaging?
Yes, we fully support OEM/ODM customization. We can print your brand logo on the product and packaging, and customize the color box, tag, and other packaging materials according to your design.
What payment methods do you accept?
We accept T/T, L/C, Western Union, PayPal, and other payment methods. For small orders, we recommend PayPal; for large bulk orders, T/T and L/C are more acceptable.
How can I get the samples?
You can contact our customer service to send a sample request. We provide samples. The sample will be sent within 3 working days after we receive your address.
How do you control the product quality?
We have a professional QC team, with 3 times inspection before delivery: raw material inspection, production process inspection, finished product inspection. We can also provide the inspection report and certification before delivery.
What is the lead time for bulk orders?
For standard products, the lead time is 7-10 working days after payment. For customized products, the lead time is 10-15 working days, depending on the customization complexity and order quantity.
Can you support dropshipping?
Yes, we support dropshipping service. We can send the products directly to your customers, and we will not leave any information of our factory on the packaging.
What if the products have quality problems when received?
If you receive the products with quality problems, please contact us within 7 days with photos and videos. We will confirm the problem and provide free replacement or full refund, and we will bear all the related costs.